You may return any new unopened item within 30 days of delivery for a full refund of the product (return shipping not eligible for refund). Cascadia will pay for the return shipping costs if the result was of our error (incorrect or defective item).
To initiate a return, please contact admin@cascadiaroasters.com with your contact information (Name, email, phone) and reason for the return.
Please allow up to 4 weeks to receive your return, however in most cases, you will receive a return more quickly. This time allows for the request, the transit back to our facility, 3-5 days for processing between Cascadia and our merchant services then 5-10 for your bank to process our refund request.
Cascadia Coffee Roasters provides wholesale partners with: onsite staff training, low minimums, exceptional value & service, free local delivery, and more.
We are a Portland local coffee roasting company specializing coffee service for cafes and restaurants. We also love partnering with specialty grocery stores, co-ops, gift shops, and all kinds of other retailers.
Learn more here!
